Refund policy

Returns and Exchanges

We want you to love your Good Knighties, so if something isn't quite right, we're happy to help.

Return window: You have 14 days from delivery to return full-priced items. Items must be unworn, unwashed and in their original condition, so please don't remove the tags until you've tried your garments on.

Sale items: Sale items cannot be returned, exchanged or refunded.

How to return: Email Kate at kate@goodknighties.co.za with your order number and we'll arrange your return with you. The customer covers the courier costs to send items back to us.

Refunds and exchanges: Once we receive your item, we'll refund you via EFT within 7 days or exchange it if you prefer.

Faulty or damaged items: In the unlikely event of a manufacturing defect or damage, please email kate@goodknighties.co.za as soon as possible with your order number and a photo. We'll cover the courier costs. Please return the item in its original packaging and we'll gladly exchange it or refund you.